Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.



Posts tagged with “branding”...


Dear Richard

James sent me this beautifully crafted letter to Richard Branson (Pdf) from Oliver Beale who works at WCRS to Richard Branson, who works at Virgin. The message: everything counts. Just read it. He ends with:

So that was that Richard. I didn’t eat a bloody thing. My only question is: How can you live like this? I can’t imagine what dinner round your house is like, it must be like something out of a nature documentary. As I said at the start I love your brand, I really do. It’s just a shame such a simple thing could bring it crashing to it’s knees and begging for sustenance.

Yours Sincererly
Oliver Beale
January 26th, 2009 / Tags: branding, servicedesign / Trackback / Comments