If you run an event and would like to discuss how a presentation similar to ‘A Brief Guide To Service Design’ could be tailored to your audience please get in touch.
March 6th, 2010 / Tags: presentation, servicedesign / Trackback / Comments
More evidence from Paul Isakon (via) that the marketeers are moving quickly into a service design space, through their the digital shops. As Jeff Hicks of Crispin Porter + Bogusky says: “We think the future of advertising is great products that have marketing embedded in them.” Result!March 24th, 2008 / Tags: servicedesign, presentation, marketing / Trackback
Two new service design presentations from Oliver - The slides he gave at the CIID Service Design Symposium, and another (I think more interesting) deck from the Scottish Tourism Conference. In the Scottish item he also runs thorgh 11 practical things to do to delive great services. Check it out.March 18th, 2008 / Tags: servicedesign, work, presentation / Trackback / Comments