Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.



Posts tagged with “project”...




Shape 50+ Service Design Project



Julia, Aviv, Joe and Cale recently completed a project working with older people to improve the service design around access to health care in Buckinghamshire. As they write:

"Engine worked with a multidisciplinary team of local government members, residents and service providers in Bucks to develop SHAPE. Our aims were:

1. to engage local residents, elected councillors, public and voluntary service providers in the design of a service-based solution to one of biggest problems facing elderly residents in Bucks access to health and social care

2. to develop a methodology for service innovation through community engagement "

Read the case study on the Engine website, or listen to what the people involved had to say in the YouTube video below:



April 13th, 2008 / Tags: publicsector, servicedesign, Engine, project / Trackback / Comments


Brilliant Air Crash Experience!

Last night I went to Shunt with Steve, Davina and others. We actually went to see a great band play on the underground pirate ship, but that wasn’t the best bit - The best bit was the simulated air crash experience/scary zip line into a blinding light as part of a project called Airphoria, organised the talented chaps at Aerial. As they say on their website:

“…to acknowledge such incidents [air crashes] as being thrilling is considered taboo. Experiences and memories of thrill are displaced by the horrors of human tragedy. Thoughts of thrill are only reintroduced at a ‘respectful’ later date through sanitised stories of heroism. But what if the emotion of thrill prevailed, and the act of creation were nurtured beyond the moment of fusion? Airphoria explores one possible alternative.”

I screamed like a girl and lost my hat. Awesome.

February 3rd, 2008 / Tags: justinteresting, project, event / Trackback / Comments