Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.



Posts tagged with “video”...


Service Design, the movie!

Steve and Tamsin made this film for Birmingham City University as part of the Service by Design programme I designed with Oliver. There's a public sector project case study, and a look at Engine's work with Virgin Atlantic, as well as thoughts on the broader principles behind a service design approach.

July 26th, 2008 / Tags: servicedesign, video, Engine / Trackback / Comments