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A brief guide to Service Design with Paul Thurston

An abridged version of the ‘Brief Guide to Service Design’ presentation that I gave with Paul Thurston from Thinkpublic is now online. This version is focused on connecting service design practice with UX practice (it was created for the guys at UX Brighton).

If you run an event and would like to discuss how a presentation similar to ‘A Brief Guide To Service Design’ could be tailored to your audience please get in touch.