Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.



You know when you find something incredibly interesting, but its just so interesting you don't even know where to start? »« Science of Service Systems and Service Systems Implementation - Call for Chapters.

Engine's public service designs

Over the past year or so Engine have been slowly but surely building a successful line of business designing services for public sector clients.

A few days ago I helped Tamsin undertake a bit of a website refresh to reflect the growing importance of this part of Engine's work. We've now consolidated all of our public service design case studies and viewpoint articles on a single web page, and we've made a two page pdf available that outlines Engine's offer to public sector organisations.

If you're interested in finding out more about Engine's public sector work, I highly recommend starting with Joe's book, The Journey to the Interface, which he co-authored with Sophia Parker. Joe was just finishing this book when I started working at Engine, and it laid the foundation for the public sector projects and initiatives we're engaged in today.

There's a lot more exciting stuff bubbling away below the surface in this area at Engine, and the great thing about this work is that we can talk about it (most of our private sector clients are very secretive about our work for them). I'll be sure to post more as soon as I can.

November 6th, 2008 / Tags: servicedesign, publicsector / Trackback / Comments