Michael Bichard Argues for Better Design in Public Services
Michael Bichard, Chairman of the UK Design Council is interviewed at length on the public service website.They say: The standard of public services will only continue to improve if we embrace innovation and invest in skills, Sir Michael Bichard tells Alison Thomas. And he argues that even in a time of recession, the public sector must show commitment to the principle of good design
Bichard goes on to say: "Many people think of design in terms of packaging and product design. They don't realise design tools can go far beyond that, and can cause you to ask serious questions about business vision and service vision. Design is very much addressing the relationship with clients, customers and citizens and is relevant to the public sector, not least around services."
The Design Council is really going for the public service design angle. Read more on their site. December 13th, 2008 / Trackback / Comments
