Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

Nice blog on service design »« “The book that shows that thinking by the numbers—analyzing...
9833815_500.jpg People don’t like new features when they’re not new any more, (if they even liked them at all in the first place.) via:
August 27th, 2007 / Trackback / Comments