Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

Front book vs back book pricing: The service marketing conundrum and what it means for service designers »« Big public service design ideas I'm big excited about right now
photo.jpg Great bit of service design from Tesco in this bit of direct marketing that came through my letterbox - linking in-store and online elegantly and easily using a loyalty card. Helps customers move online, makes things easy, great graphics too! Simple. Love it.
January 14th, 2010 / Tags: servicedesign, example / Trackback / Comments