Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

"From Small Ideas to Radical Service Innovation"Link to pdf download... »« Engaging employees the John Lewis way
People want more active, participatory relationships with their governments and greater involvement in the decision-making that drives the public services affecting their lives. They want a greater say so they can become 'co-producers' of public-service value in collaboration with not just government agencies, but also private businesses and nonprofit organizations.
May 11th, 2008 / Trackback / Comments