Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

Design for Service »« Service Transformation - Pdf Download
A Finnish study profiled twelve U.S. companies to give insight on how successfully applied service innovation can bring in the big bucks

Good old Jeneanne banging the service innovation drum again: 

Billion Dollar Innovation

December 17th, 2007 / Trackback / Comments