Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

Two nice pieces of non design-led service design »« Jen Bove from Kicker presents as part of Dot Dot Dot 'The service...

Reflections on the Department of Health Innovation Expo

Joel has posted some interesting reflections on the recent Department for Health Innovation Expo. He asks/states:

  • Why does social care appear to be the poor cousin to health care?
  • Design: it's a chick thing. 60% of delegates were women, women are spearheading service design in the NHS. (This is true. Definitely)
  • Service design is a big deal. Darzi basically put it front and centre in his keynote.
  • Tele health is going to be big. Agree.

Check out his thoughts on his blog. Steve has also posted a review with some reflections of his own.
June 25th, 2009 / Trackback / Comments