Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

Goldsmiths Design Degree Show 2008: Processed »« World bank report of service trade as a driver in growth. Review to...

Taking Services Seriously: New report from NESTA

NESTA has published a research report called 'Taking Services Seriously: How Policy can stimulate 'hidden innovation' in the UK's services economy.' 

From their website: "Services have not yet been properly incorporated into our mechanisms for stimulating and supporting innovation. Even our current methods of measuring innovation often under-represent innovation in services. This is one aspect of what we call ‘hidden innovation’... This report examines how we can help our services firms to become more innovative and more productive. We think that it provides significant new evidence for policymakers and should prompt a new phase in the discussion on innovation in services".

June 1st, 2008 / Tags: publication, servicedesign, serviceinnovation / Trackback / Comments