Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

(This doesn't come along very often) - IDEO London seeks service design... »« More service design thinking from CIID... Bill, Bill and Shelly on...

Two new service design presentations

Two new service design presentations from Oliver - The slides he gave at the CIID Service Design Symposium, and another (I think more interesting) deck from the Scottish Tourism Conference. In the Scottish item he also runs thorgh 11 practical things to do to delive great services. Check it out.

March 18th, 2008 / Tags: servicedesign, work, presentation / Trackback / Comments