Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

Core77 and its surprising number of service design links »« The flipside to the service bonanza

Useful tips for design facilitation on Alistapart

“A successful work session starts with planning, and planning starts with clear goals and desired outcomes.”

Sarah Nelson then goes on to describe lots of useful tips on managing groups, managing idea generation and so forth. Simple, yet effective tips for all service designers!

A List Apart: Articles: Get Out from Behind the Curtain

September 27th, 2007 / Trackback / Comments