Choosenick. Notes and observations on service design, as well as other interesting things/thinking. By Nick Marsh.

Very Interesting Online Service Design Tool »« The end of service?

More evidence from Paul Isakon (via) that the marketeers are moving quickly into a service design space, through their the digital shops. As Jeff Hicks of Crispin Porter + Bogusky says: “We think the future of advertising is great products that have marketing embedded in them.” Result!

March 24th, 2008 / Tags: servicedesign, presentation, marketing / Trackback